@book{2195,
	author = {Nolan, Riall W.},
	title = {Communicating and adapting across cultures :},
	publisher = {Bergin & Garvey,},
	year = {1999.},
	address = {Westport, Conn. :},
	url = {http://lcweb.loc.gov/catdir/toc/98044202.html}
}