00709cam a2200241 a 450000100090000000300040000900500170001300800410003001000170007102000180008804000310010604200080013705000240014510000280016924500830019725000120028026000560029230000260034850000200037465000310039465000220042565000200044717076963OSt20230731123936.0111209s2012    enk           001 0 eng    a  2011050142  a9780273675242  aDLCcUzima UniversitydDLC  apcc00aHF 5726b.T373 20041 aTaylor, Shirley,d1956-10aModel business letters, emails and other business documents /cShirley Taylor.  a6th ed.  aHarlow, England ;aNew York :bPrentice Hallcc2004  axiv, 498 p. ;c24 cm.  aIncludes index. 0aCommercial correspondence. 0aBusiness writing. 0aLetter writing.