TY - BOOK AU - Taylor,Shirley TI - Model business letters, emails and other business documents SN - 9780273675242 AV - HF 5726 .T373 2004 PY - 2004/// CY - Harlow, England, New York PB - Prentice Hall KW - Commercial correspondence KW - Business writing KW - Letter writing N1 - Includes index ER -